Contact Us

Have a question? Check out our FAQs by clicking here.
If you prefer you can also send us your question or comment by completing the form below.

Due to COVID-19, our call centers are experiencing higher than normal call volumes so our wait times are longer than usual. We are currently focused on helping our members who are scheduled to check in within the next 30 days. To expedite your request, please provide your booking number when completing this form. Thank you for your patience.

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Or feel free to give us a call at 1-877-867-3639 or 317-805-9975 (if overseas).

Call Center hours:

Monday - Friday: 8:00 AM - 9:00 PM ET
Saturday: 9:30 AM - 6:00 PM ET (USA)
Sunday: CLOSED

Customer Service:

9998 N Michigan Rd
Careml, IN 46032